General
Account Information
Return to Main Index Go To Top of Page
This section contains general information that will apply to most
accounts and be of interest regardless of user level. Even FrontPage users should take a
stroll through this section for important information that will apply to them as
well.
User ID and Password
Entrance to your account is protected with both a User ID and a Password
which you received in your confirmation email after you opened your account.
Unless otherwise indicated, your User ID will be your domain name without an extension.
For example, "yourdomain" rather than "yourdomain.com"
Please note that your Password and User ID are not
interchangeable. Also, confusion can sometimes arise when different programs use
different terms to indicate User ID. For example, Telnet uses the term
"login" instead of User ID. As a rule, the term Password is standard and used
consistently from program to program. If something else is called for, such as User,
Name, or Login, enter your User ID.
Changing Your Password
To change your password, Telnet to your account. After logging in
with your username and password, at the Unix prompt, type:
passwd
A script will ask you to type in your old password, then the password you
want it changed to will be asked for twice to verify.
Note: This will not work for POP-only accounts. If you have a POP
only account send us an email with your request, current password, and your new password
and we will change it for you.
Sub-login Accounts Within
Your Domain
You can have additional logins setup within your own account if you
want. This is accomplished using the Webcontrol panel in your domain, you may need to
contact sales to unlock the login feature. Each additional login will have a unique User
ID and Password. To access additional accounts via FTP, Telnet, and/or Email, use the
following parameters to configure the appropriate programs.
Hostname: yourdomain.com
User ID: a separate unique User ID
Password: a separate unique Password
POP Account: a separate unique username@yourdomain.com
SMTP Server: yourdomain.com
Return to Main
Index Go To Top
of Page
Server Disk Space
This is your space…the place where you will put your website. A
specific amount of space on our computers reserved exclusively for your use. This space is
pre-structured for you with a "home" directory, also sometimes called a
"root" directory. Think of this as the doorway into your space on our
server. Everything that belongs to you, all of the features and files that we
provide, as well as the files and folders you add for your website will be contained
within this one parent folder called "home" directory.
The www Directory
Within the Home Directory you will find a folder named www.
This is the most important folder in your Home Directory because this is the directory
your visitors will access with their browsers. This is where you will place your web
pages, graphic files, sound files, and any other items you want your visitors to have
access to on your website.
The index.html Page
It is very important that you name your home page, the first page that you
want visitors to see when they visit your website, to index.htm or index.html.
When a browser visits your website by typing in your domain name, i.e. www.yourdomain.com,
the browser program will automatically search for a page titled index.htm or index.html by
default. If the browser does not find one, your visitor will not be able to get into your
website without a specific page name to add to the domain URL.
Return to Main
Index Go To Top
of Page
"Wusage"
Your Access and Stat Logs
One of the directories you will find preinstalled within your www
directory is named "wusage". This directory contains the access and stat
files for your website. To access your personal wusage directory log onto the
Internet with your web browser and go to:
http://www.yourdomain.com/wusage.
The web page displayed will contain all of the statistics for your
domain for the previous week. The page will also contain a Weekly Reports link which, when
accessed, will provide much more detailed statistics including pie charts and graphs.
These reports are automatically generated for you once each week and are always stored in
the same place for easy comparison.
Access-Log
When you FTP into your Home Directory, you will see a file named
access-log. Download this file and open it in any word processor or text editor such
as NotePad to see exactly what files were accessed, what domain the visitor came from, the
dates and times of each visit, etc.
Advanced Option
If you would like to see domain names in your stats and other
programs rather than just IP numbers, put an empty file in your wusage directory called
dns (no extensions). This will act as a switch and reverse authentication will be
activated for the domain.
Return to Main
Index Go To Top
of Page
Server Disk Space Usage
There are several different options available for checking your space
usage. Read through these quickly to select the one best suited to your needs.
Total Space Usage
To find out how much total space is in use by your account you will need
to log into your account with Telnet. (Use the Telnet link to learn how) At
the UNIX prompt type the following command:
du * www/* anonftp/* -c
This will bring up a space report for each of your directories, with
a total number of kilobytes used at the end. If you want to check the space reports of
each of your main directories individually, refer to the following directions.
File Space Usage
To see space reports for each file in your account, type the following
command at the UNIX prompt:
du * www/* anonftp/* -a
www Directory Space Usage
To see space reports for the files and subdirectories contained within
your www directory, type the following command at the UNIX prompt:
du -s /www/htdocs/yourdomain
Anonymous FTP Space Usage
If you have an anonymous FTP area, (go to Anonymous FTP to learn
how) you can check the space it is using by typing the following command at the UNIX
prompt:
du -s ~ftp/yourdomain.com
Home Directory Space Usage
To check how much space is being used by files in your home directory,
type the following command at the UNIX prompt:
du -s $HOME
Return to Main
Index Go To Top
of Page
Email Management
Email is more than just a vital tool for an online business. It's an
absolute requirement. Therefore, good email management is very important. This
section covers setting up and accessing email from your POP account, as well as setting up
Redirects and Autoresponders. You will find instructions for performing these tasks with PlusMail, as well as instructions for setting up Mail Lists in the Advanced Users Section.
FTP Email Redirects
Email Redirects are used to redirect email from one address to another.
For example, you might have sales@yourdomain.com automatically redirected to your sales
person’s personal email address, and support@yourdomain.com redirected to your
support person’s personal email address, and so on. You may have as many redirects as
you like. To set up your redirects do the following:
Return to Main
Index Go To Top
of Page
FTP Autoresponders
An Autoresponder will return a message automatically when someone sends
email to it. For example, if a customer sends a letter to support@yourdomain.com,
you can have an automatic pre-written response sent back to the customer. To set up your
Autoresponder do the following:
- Use any text editing program to write your response message. For
example,
"Thank you for requesting more information about our webpage design
package. We have several design packages to choose from. Here are our prices..."
- Name your file carefully. If your message will go out in
response to all emails addressed to info@yourdomain.com you must name it info
If it will go out in response to all emails addressed to sales@yourdomain.com you must
name it sales. Do not include an extension such as .txt on the file name.
- FTP into your Home Directory using WS_FTP (PC users) or Fetch
(Macintosh users)
- Select the directory named ‘infobots" to open it.
- Upload your response message into the infobots directory. Be sure
to use ASCII mode.
There is no limit to the number of Autoresponders you may have.
Be sure to save them all in the infobots directory and give them each a unique name
with 3-16 characters.
Return to Main
Index Go To Top
of Page
Accessing Your Email
If you want to access your email directly from your domain rather than set
up redirects to your existing email
account, we recommend using Eudora as your email client. This is an email program
that runs under MS Windows and Macintosh OS. There are many good reasons for using Eudora,
one of which is that it allows multiple email accounts and personalities. See your program
documentation for instructions on how to set those up.
Eudora connects to the mail server over the Winsock or Macintosh
TCP/IP. Mail may be composed and read offline, but make sure that you are online
before attempting to send or receive email.
Please Note: Although your account exists on our server, you
won't be able to receive email at yourname@yourdomain.com until InterNIC has activated you
in the domain name servers.
Setup Eudora
After Eudora has been installed, it must be configured to point to your
server.
1. Install and start up the Eudora program
2. Select "Settings" from the "Special"
menu (in version 3.0 or later select Tools, then Options)
3. Select the "Getting Started" tab
- Under Real Name, enter your Real Name
- Under "POP Account" put yourdomain@yourdomain.com
- Leave Return Address blank unless you want people to send return
email to you at a different email account
4. If you use the Macintosh version, the radio button for TCP/IP
connection should be highlighted
5. Click the "Personal Information" tab
- Under POP account put yourdomain@yourdomain.com again
- Fill out the "Real Name" and "Return Address" as you
did before
6. Under "Dialup User Name" enter
yourdomain (do not enter .com or .net here)
7. Click the "Hosts" tab and enter
yourdomain@yourdomain.com again under POP Account, and put yourdomain.com under SMTP
Server.
8. Go to the "Checking Mail" tab and
make sure "Save Password" is checked.
That's all the configuration Eudora needs. You will find
that many of the configuration areas will be filled in for you when you go to them, for
instance it will usually fill in the POP account info wherever it is called for
after you enter it the first time.
Return to Main
Index Go To Top
of Page
Test Your eMail Setup
- Select "Check Mail" under the File menu.
- Enter your password into the Password Window that pops up, then click on
the Proceed button.
- Eudora will check to see if you have email.
You can now send a test email message to yourself and then check to see
if it gets returned to you. If you checked "Save Password" as in
step 8 Eudora will not prompt you again for your password after the first
time. If multiple users have access to your computer, and you don't want
them to have access to your email account, do not check the "Save
Password" option.
Note: Your default email address is yourdomain@yourdomain.com
This is where all of your email will be sent to, unless other configurations take
priority (such as autoresponders and redirects ).
Return to Main
Index Go To Top
of Page
Other EMail Program Setups
The following examples assume a domain name of fred.com
Microsoft Internet mail
Full name = fred
Email = fred@fred.com
Internet Mail server = fred.com
Account = fred
Pass = xxxxxx
Smtp = fred.com
From = anything@fred.com
Netscape
Your Name = fred
Email Address = fred@fred.com
Reply to = anything@fred.com
Mail Server user name = fred
outgoing Smtp = fred.com
Incoming = fred.com
Additional POP Accounts
If you would like additional POP email accounts, ask us and we'll
set it up for you. Remember there may be an additional one-time charge for each POP
account depending on your account. To check numerous POP accounts, read the manual or help
files that come with Eudora or your email client software for configuration.
If you are familiar with the shell (Unix) programs,
"pine" and "mail", you can use either of these to check and send email
as well.
Return to Main Index Go To Top of Page
|